NICE Storage Center provides comprehensive sets of capabilities to meet specific archiving needs.

B E N E F I T S

Business driven archiving – User-defined business driven rules for archiving: what, when, where and how to archive using extensive sets of criteria.

Selective retention – Automatic rules-based deletion of interactions based on any CTI criteria and age of recording.

Multi-site and multi-system support – Supports multiple capturing systems and multiple sites for centralized data and archiving management.

Scheduled data transfer – Scheduling engine for off hours processing minimizes impact on the network during peak hours.

Mass storage support – Supports virtually any kind of storage device and any topology such as NAS, SAN, CAS and near-offline archiving solutions.

Full redundancy – Multiple Storage Centers can be used in primary/secondary mode to maximize system reliability.

End-user transparency – When searching and playing back a call, the actual location of the recording is transparent to the user.